Framework Listing
Complete product specification for procurement and framework compliance
NeuroPathway Eco-System
A comprehensive digital health platform supporting neurodevelopmental assessment, mental health monitoring, and multi-agency collaboration for children and young people.
NeuroPathway Eco-System helps identify and support children and young people (ages 4-25) who may have neurodevelopmental conditions like ADHD or autism, or who need mental health support.
For Young People (Safe Space App)
- Track daily moods, energy, and sleep patterns
- Access coping strategies and calming tools
- Keep a private, secure journal
- Learn about neurodiversity through interactive content
- Message trusted professionals securely
For Professionals
- Conduct standardised assessments (Conners, SDQ, SNAP-IV)
- Monitor patient progress over time
- Generate EHCP evidence packages
- Collaborate across agencies (NHS, schools, social care)
- Receive AI-powered risk alerts
NHS & Healthcare
- CAMHS teams
- Community paediatrics
- Mental health services
- Integrated Care Boards (ICBs)
- Primary care networks
Education
- Schools (mainstream & special)
- SENCOs
- Educational psychologists
- Multi-academy trusts
- Further education colleges
Local Authorities
- Children's services
- Social care teams
- SEND departments
- Early help services
Families
- Parents and carers
- Foster families
- Kinship carers
- Family support workers
Young People
FREE- Ages 8-17 (Safe Space app)
- Free when school is licensed
- Care leavers
- Looked after children
Additional ModulesSpecialist Add-Ons Available
Justice & Probation Module
Add-On- Youth Custody Service
- Probation services
- Secure children's homes
- Young offender institutions
Housing & Homelessness Module
Add-On- Housing services
- Homelessness prevention
- Care leaver housing support
- Tenancy readiness tracking
The Current Problem
- Average 5+ year wait for neurodevelopmental diagnosis in the UK
- Fragmented services - NHS, education, and social care don't communicate
- Young people's voices often unheard in their own care
- EHCP applications take 40+ hours to prepare
- Mental health crises often go undetected until too late
- No single view of a child's needs across agencies
How NeuroPathway Helps
- Earlier identification: AI pattern detection spots concerns sooner
- Joined-up care: Single platform connects all agencies
- Youth voice: Safe Space app empowers young people to share their experience
- Faster EHCPs: Automated evidence collection saves 40% of preparation time
- Crisis prevention: Real-time risk alerts enable early intervention
- Lifelong record: Data follows the young person, not the service
- Does NOT diagnose conditions
The platform supports assessment but does not provide medical diagnoses. All diagnostic decisions must be made by qualified clinicians.
- Does NOT replace clinical judgement
AI recommendations are decision-support tools only. Professionals retain full clinical responsibility for all decisions.
- Does NOT provide emergency crisis response
Users in immediate danger should contact 999, crisis lines, or local emergency services. The platform provides resources but is not an emergency service.
- Does NOT prescribe medication
The platform does not recommend, prescribe, or manage medication. All prescribing decisions remain with qualified prescribers.
- Does NOT provide therapy or counselling
While the AI assistant offers coping strategies and psychoeducation, it is not a replacement for professional therapy or counselling services.
- Does NOT guarantee assessment outcomes
Using the platform does not guarantee EHCP approval, diagnosis, or access to specific services.
All data is hosted exclusively within the United Kingdom and never leaves UK jurisdiction.
Infrastructure
- Primary hosting: Vercel (UK region)
- Database: Supabase (UK/EU data centres)
- CDN: UK edge nodes
- Backup: UK-based disaster recovery
Security Certifications
- ISO 27001 certified infrastructure
- Cyber Essentials Plus ready
- NHS DSPT compliant
- GDPR & UK DPA 2018 compliant
- TLS 1.3 encryption in transit
- AES-256 encryption at rest
Standard Support
Included with all licences
- Email support (24hr response)
- Knowledge base access
- User documentation
- Video tutorials
- Community forum
Professional Support
For NHS & LA contracts
- Priority email (4hr response)
- Phone support (Mon-Fri 9-5)
- Dedicated account manager
- Quarterly review meetings
- Custom training sessions
Enterprise Support
For ICBs & large deployments
- 24/7 phone support
- 1hr critical response SLA
- On-site implementation
- Custom integrations
- Executive sponsor
Contact Support
We are committed to data portability and ensuring customers can exit the platform with their data intact. All exports comply with GDPR Article 20 (Right to Data Portability).
Data Export Options
Standard Export Formats
- CSV (spreadsheet compatible)
- JSON (machine readable)
- PDF (human readable reports)
- FHIR R4 (NHS interoperability)
- HL7 (healthcare systems)
What's Included
- All patient/participant records
- Assessment results and scores
- Safe Space user data (with consent)
- Audit logs and history
- Document attachments
Exit Process Timeline
- 1Notice Period: 90 days written notice required
- 2Export Request: Submit data export request via support portal
- 3Data Preparation: Export prepared within 14 working days
- 4Secure Transfer: Data delivered via encrypted transfer or secure media
- 5Data Deletion: All data securely deleted within 30 days of export confirmation
- 6Certificate: Certificate of destruction provided
No Lock-In Guarantee
We operate a strict no lock-in policy. Your data belongs to you. There are no additional fees for data export, and we provide full support during transition to alternative systems.
Your Safe Space App - FREE for Students
The Safe Space wellbeing app is provided completely free to all children and young people (ages 8-17) whose school, local authority, or NHS trust holds a NeuroPathway licence. No additional cost per student.
Core Platform Licence
- Professional assessment tools
- EHCP evidence generator
- Case management system
- Multi-agency collaboration
- Safe Space app for all students (FREE)
- Standard support included
Optional Add-On Modules
- Add-OnProbation & Justice Module
- Add-OnHousing & Homelessness Module
- Add-OnLifeline+ Adult Pathway (18-25)
- Add-OnNHS Digital API Integration
Contact us for add-on module pricing based on your requirements
Licensing Options
Annual licence covering all staff and students
Discounted rates for groups of schools
Area-wide deployment with volume pricing